If you feel that damage to your vehicle or personal injury has been caused by defects on the highway and you intend to make a claim, please complete the highways defects insurance claim form. If you This form allows you to report problems on the roads, Public Rights of Way and Norfolk Trails, that we are responsible for maintaining.
Email. We may ask you to change your password if you have not used your MyNorfolk account recently. Alternatively you can report issues anonymously, but reporting problems this way will mean you are unable to track their progress. Faults reported in this way will be assessed by a Local Highways Officer within 10 working days. wish to remove your consent at any time, please clear your local storage.
Report Non-Emergency Problem for: Provincial Highway; Other Issues; Report a Wildfire (BC Wildfire Management Branch); Report a Chemical Spill (EMBC); Report a Downed Power Line (BC Hydro) In general the works site must ensure that the general public can pass (for road closures there are different criteria) as specified in national guidance documents. Covid-19 Service Impact - highways. Please tell us if we have got something wrong, if there is something missing or if something isn't working. To protect yourself and others, when you leave home you must: Wash hands – keep washing your hands regularly By clicking accept, you consent to this. Cover face – wear a face covering over your nose and mouth in enclosed spaces
Your name and contact number in case we need to get in touch with you; The name of the contractor if possible; The details of the problem ; What will happen We will investigate all reports that we receive. We may have told the company in question the hours they can work. Warning If you want to find out more about our service and policies (and don’t wish to report a defect) please take a look at the information available on our website for road maintenance, Public Rights of Way or Norfolk Trails. click accept you can continue to use our website without cookies. Your Highways - Report it. If this is not available, we should be able to provide contact details. Problem type.
For information and advice, read our pages on coronavirus or call our dedicated helpline. The company concerned is under a legal obligation to return the highway to a state similar to before works started. We are experiencing issues with our card payment system.
See Related services for scheduled road and streetworks. Please select a problem sub type from the list below. File types accepted: .jpg, .jpeg, .bmp, .pdf, .png, .doc, .docx File size limit: 10 MB. CCC Highways defects insurance claim form, Roadwork and traffic information - Roadworks and faults, How long does it take to fix a road fault, Traffic signalled junctions or crossing, all lights out, damaged street lights, traffic signals, lit bollards and lit signs where wires are exposed, Debris, including mud, stones or oil on the road, Fallen tree or branch blocking part or all the road or path, Extensive flooding resulting in road being impassable, Large dead animals - eg cattle / deer / horse causing obstruction, Overhead cables fallen across the highway, Potholes - only deep potholes on busy A roads and main distributor roads that cause a danger to the public will be treated as an emergency, Road signs, safety fences, guardrails and other street furniture damaged so they are a direct danger or obstruction to the travelling public - for example if it's bent into the path of vehicles, Structure collapse - for example, bridge / culvert / wall / fences / scaffold / hoarding.
Please do not step out onto a busy highway to measure or photograph the fault you are reporting.
To report a highways fault that poses an immediate danger to the public, please read the guidance on reporting a highways emergency. Report a road problem.
The work has finished but I am concerned about the workmanship Report a problem with street and roadworks, Special Educational Needs and Disabilities (SEND), Your name and contact number in case we need to get in touch with you, The work has finished but equipment and material remains, The work has finished but you are concerned with the workmanship, You are unable to pass by the works site adequately by car or on foot, Defective utility access and maintenance covers, You were not informed that the works were going to take place, You want to know how many days or hours in the day they will be working, Failure to maintain adequate signing and guarding to safeguard the general public, Prolonged unnecessary occupation of the highway. As part of the management and co-ordination of works being carried out on the highway, financial penalties may be issued for offences such as: Each year we receive around 57,000 notices, detailing 18,000 works, from Statutory Undertakers telling us of their intention to dig up roads.
We are bound by these guidelines and specifications. This is for the benefit of the travelling public.
You can report a problem with street and roadworks here.
What do you want to tell us about? Upload a photo X. Problem sub type.
Help control the virus Between 3 and 9 October 2020, we repaired 811 potholes across Cambridgeshire.
Report a Rights of Way problem.
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